Here is the spun and rebranded content for your FAQ / Shipping & Returns page, optimized for EsportsShirt.com. Frequently Asked Questions (FAQ) Shipping & Delivery What are the shipping costs? For domestic orders, shipping is $4.99 for the first item and $1.99 for each additional product. For international orders (rest of the world), the rate is $7.99 for the first item and $3.99 for each additional product added to your cart. When will I receive my package? Standard Shipping: At EsportsShirt.com, our gear is custom-made for you. Production typically takes 2-3 business days. Once shipped, domestic transit takes 1-7 days, while international delivery ranges from 4-15 days. Note: Delays may occur due to external factors beyond our control (such as global health crises, logistics protests, or regional conflicts), which may extend delivery to 8-15 days. Fast Shipping: Under normal conditions, customers receive their orders within 2-3 business days after the 1-2 day handling period. Arrival times may vary based on your specific location and order volume. Can I upgrade to expedited shipping? Currently, we do not offer expedited shipping services. Because every EsportsShirt product is printed on-demand after your purchase, we prioritize quality over rush processing. We are constantly exploring faster shipping solutions for the future. Do you ship to multiple addresses? We can only ship to a single address per order. If you need to send items to different locations, please place separate orders for each destination. Do you deliver to PO Boxes or Military (APO/FPO) addresses? Yes! We proudly support our gamers in the military. We ship to PO Boxes and APO/FPO addresses via carriers like USPS, DHL, and FedEx. Please note that APO shipments may take up to 45 additional days. Due to military security, tracking visibility may stop once the package enters the military mail system. Will I be responsible for VAT or Customs taxes? International orders are shipped DDU (Delivered Duty Unpaid). EsportsShirt.com does not collect VAT or import duties. All local taxes and customs fees are the responsibility of the recipient. We suggest checking with your local customs office regarding your country’s specific import policies. How will I know when my order has shipped? Don’t worry, we’ll keep you posted! You will receive an automated email containing your tracking number the moment your package leaves our facility. Where can I find my tracking information? All tracking details will be sent directly to the email address used during checkout as soon as the label is created. My order hasn’t arrived yet. What should I do? First, please review your tracking link to confirm the delivery status. If it’s marked as “Delivered” but you haven’t received it, please wait a few extra days as carriers (USPS, UPS, FedEx, etc.) occasionally scan items early or face local delays. If it still hasn’t appeared, contact us at [email protected] and we will investigate! Ordering & Payments What payment methods do you accept? We accept all major Credit Cards, Debit Cards, and PayPal. How do I place an order? Our process is quick and easy: Select your favorite Esports gear and add it to your cart. Enter your shipping and billing details. Choose your shipping method. Complete the secure checkout. I made a mistake on my order. How can I fix it? Please reach out to us immediately at [email protected]. Our support team will do their best to resolve any errors before your order hits the production line. How do I use a discount code? You can apply your coupon code directly in your shopping cart before proceeding to checkout. Alternatively, there is an option to enter it during the final payment step. Note: You must click “Apply” before finalizing payment. Can I cancel my order? We can process cancellations as long as the item has not entered the printing phase. Please email [email protected] with your order number immediately. Once production begins, we are unable to cancel the order. Returns, Exchanges & Refunds What is your return policy? At EsportsShirt, we want you to love your gear. You may exchange unworn and unwashed apparel for a different size within 10 days of delivery. Exchanges are limited to the same style and color as the original order. Please note that customers are responsible for return shipping costs. We do not offer exchanges for non-apparel items like posters or phone cases. What if my product is defective or incorrect? If your item is flawed, the print quality is poor, or you received the wrong item, we will make it right! Email [email protected] with a clear photo of the issue. Once approved, we will send a replacement free of charge within 72 business hours. When will I receive my refund? Once your return is received and inspected, please allow 3-5 business days for the refund to reflect in your account. If there is a delay, please contact your bank or credit card provider first, as processing times vary. If you still need help, reach out to us at [email protected]. Who pays for return shipping? Customers are responsible for the shipping costs of returns or size exchanges. Shipping fees from the original order are non-refundable. For items valued over $75, we recommend using a trackable shipping service.